Ordering With Us

Buying from our Singapore Warehouse

In contrast to most other coffee suppliers working in Singapore, we don’t store our coffee at the quayside in a commodity warehouse. Instead, we partner with a Grade A food warehouse that handles high value food stuffs. The facility offers ambient, air-conditioned, chilled and frozen storage and is highly automated and secure. The coffees that we source and supply should be considered valuable and perishable fine foods, and we believe that giving extra care and attention to their storage protects their quality and extends freshness for our specialty roaster clients.

If you have any questions that aren’t covered below or would like to discuss your order further please don’t hesitate to get in touch.

Minimum Order

Our customers are typically small and medium sized businesses, and the most common order is a full pallet of green coffee (10 bags / 600-700 kilos). This pallet may be made up of any selection of coffees.

However, many of our customers are small or start-up businesses and may not have the resources to buy and store a full pallet. Thus, our minimum order size from the Singapore office is one full bag (60 kilos). We cannot offer less than full bag quantities.

How long will it take?

Our Singapore warehouse offers deliveries to clients throughout Singapore. We also ship to other parts of Southeast Asia using a network of reliable and experienced freight forwarders and shippers. We require at least 24 hours’ notice for deliveries within Singapore.

We can also release goods for collection by the customer. Again, we require only 24 hours’ notice.

For deliveries outside Singapore, we must request a phytosanitary certificate from the Singapore AVA. This takes around 5 days and is a mandatory requirement before goods can be shipped from the warehouse for destinations abroad. Roasters located in Asia can also order from the larger selection available in the UK warehouse. Please see ‘our offer lists‘ to review our current coffee selection. Journey time from the UK to most destinations in Asia is around 24-40 days.

What will it cost me?

Our green coffee offer lists show prices in Singapore or US dollars per kilos. Most of the coffees are around SGD10.00-20.00 per kilo (USD8.00-15.00 per kilo). Certain unique processes, micro lots, auction coffees or geisha varietals can cost considerably more.

Delivery within Singapore is arranged by the warehouse at very competitive rates. If you prefer to arrange your own collection, the warehouse makes only a small charge for picking and palletising. If ordering form the main UK warehouse, sea freight is around USD195 per pallet. You will also need to pay local destination charges (customs clearance, tax, duty, delivery) on arrival of your goods at your nominated sea port. You should budget around USD500 to cover these local charges.

Payment Terms

For first time customers, we request payment in advance of deliver or release of goods. For subsequent orders, we can offer payment on arrival of goods at your roastery. We can accept payment locally in Singapore (SGD) and in London in several other currencies (USD, NZD, AUD, JPY, GBP, EUR).

Can you send me some tasting samples?

Green coffee samples are available on request. However, this process can add several days to the order cycle, and during that time coffees may sell to other buyers. To assist you in your selection, we are happy to share our cupping notes on individual coffees. In this way, you can buy with confidence and the knowledge that the coffees you want will be available.

New Arrival/Afloat

View Full List